Origin pickup
Collection from one supplier or several factories, with carton and document checks before departure.
Last reviewed
Solutions · Door-to-door delivery
Door-to-door freight with every handoff under one plan.
Supplier pickup, export clearance, international freight, import clearance, and final-mile delivery coordinated by one freight desk.
One planpickup through delivery
Air · Seamode options
Customshandoff coordinated
24hquote response
End-to-end scope
The service does not stop at the port or airport.
We define every responsibility before pickup so the consignee knows who is handling the next move.
Customs coordination
Export and import document handoffs prepared against the destination and commodity.
Final-mile delivery
Delivery to a business, warehouse, fulfilment centre, or residence with the receiving window confirmed.
Plan your shipment
Make the next shipping decision.
Use the Incoterms guide to define buyer and seller responsibilities, and prepare product details for customs clearance review. For a DDP shipping quote, ask which duties, taxes, and destination charges are included.
Before choosing FCL or LCL, calculate your packed cargo volume. Then compare port-to-port transit ranges with the pickup, clearance, and final-delivery time in your quote.
Planning more than one destination? Start with the guides for the USA, Germany, and Australia, or browse all country guides before preparing a lane-specific brief.
For Southeast Asia, review the destination guides for Singapore, Malaysia, and Vietnam. Confirm importer requirements, the delivery address, and cargo acceptance before selecting a service.
How it works
Pickup, move, clear, deliver.
01 — Scope
Confirm both addresses
Share pickup access, receiving requirements, cargo, and timing.
02 — Collect
Pick up and verify
Cargo is collected and matched against the commercial documents.
03 — Move
Freight and customs
The international leg and customs handoffs are managed in one thread.
04 — Deliver
Complete the final mile
Delivery is booked against the consignee's receiving window.
Official references
Check the rules behind the shipment plan.
These primary sources support the trade-term, customs, marketplace, or carrier guidance above. Product and destination requirements still need a shipment review.
International Chamber of Commerce: Incoterms 2020 DDP guidance
ICC distinguishes DDP from DAP and explains why the seller's ability to complete import clearance must be checked.
Open official sourceWhat is included in door-to-door shipping?
The scope can include supplier pickup, export clearance, international freight, import clearance, duty and tax coordination, and final delivery. The quote states which items are included.
Is door-to-door the same as DDP?
No. Door-to-door describes the physical route. DDP is an Incoterm that also assigns duty, tax, and importer responsibilities to the seller.
Can I book door-to-door DDP shipping from China?
Potentially, if the seller can arrange import clearance in the destination market. Request a quote naming the pickup and delivery addresses, product, declared value, importer arrangement, freight, duty, taxes, and exclusions. Door-to-door only describes the route; the agreed DDP term determines who is responsible for import formalities and costs.
What is the difference between port-to-port and door-to-door transit time?
Port-to-port measures only the main vessel or flight leg. Door-to-door also includes supplier pickup, export handling, consolidation, customs clearance, deconsolidation, appointments, and final delivery. Use the door-to-door range for inventory planning because those handoffs often explain more delay than the advertised main-leg transit.
Can you arrange delivery appointments with a warehouse or distribution centre?
Yes, when the receiving instructions, reference numbers, operating hours, and contact details are available. Appointment delivery should be planned alongside customs release and free time. A missed or changed slot can create storage or redelivery costs, so one party should own confirmation and status updates.
Start with the brief
Map the complete door-to-door route.
Share the origin, destination, cargo profile, and target date. One agent will reply with the workable scope and next steps.